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Insurance operations are nuanced, and traditional outsourcing wasn’t built for agencies managing service requests, renewals, claims, and compliance. WorkLATAM Insurance exists to solve that gap. We staff trained, bilingual remote talent who integrate seamlessly into your workflows, support your team, and help you scale, without unnecessary overhead or operational strain.
This business began because insurance hiring deserved a better standard.
Today, we focus exclusively on placing roles that support insurance operations, client service coordinators, policy processing assistants, claims support specialists, underwriting support staff, billing coordinators, and more. Every placement is trained to work U.S. business hours, maintain confidentiality standards, and communicate with the clarity and professionalism clients expect from your team.
In insurance, accuracy matters. A mismatch isn’t just inefficient, it can impact compliance, client experience, retention, and growth. That’s why our talent pool is rooted in Latin America and rigorously screened for English fluency, attention to detail, insurance familiarity, and cultural alignment with U.S. agencies. You get time-zone alignment, affordability, and performance, without compromise.
Every role we place supports operational processes, renewals, policy changes, underwriting documentation, claims communication, CRM updates, and more.
We receive hundreds of applications each month and hire only top-performing candidates with strong communication skills, administrative discipline, and a client-service mindset.
Whether you’re adding your first support hire or building multiple pods across offices and regions, our model flexes, no rigid contracts or one-size-fits-all structure.
Based in Latin America, our talent works U.S.-friendly hours, communicate fluently in English, and integrate into your systems and culture, so it feels like part of your in-house team, not an outsourced layer.